Dear Visitors, Supporters and Friends
It is with a heavy heart that we share with you today (23 June 2020) that Kynren, and the launch of our new exciting Park will not be able to take place this summer.
Over the past few months we have worked tirelessly on a series of contingency plans to try to ensure this world-class live event could still go ahead, seeking advice from experts, consulting widely with other major live events and theme parks throughout the world, and monitoring the UK’s government’s advice, the WHO recommendations and other European countries’ evolving policies out of lockdown on a daily basis.
We did this and stood ready to open with plans adapted to the new reality, because we recognise how important Kynren is for the North East as a visitor attraction. Every step of the way we followed government guidance and ensured the safety and wellbeing of our teams and our visitors were at the heart of all our decision-making processes.
However, with ongoing uncertainty surrounding timelines and specific government guidance on travel and the hospitality and leisure sector, we must acknowledge that the conditions we needed to open have not materialised.
As you know, Kynren is much more than a world-class show, we are a charity dedicated to our local community that receives no government funding and is solely funded through your support and participation. Since we launched in 2016, we have never cancelled an event and to not be allowed to open this Summer season is heart-breaking.
Like so many cultural venues across the country, the loss of revenues from our live performances this year without doubt presents us with an enormous challenge. The situation has been made even more acute by the additional costs involved with the creation of The Park and all its exciting new attractions.
Kynren has won a special place with local people and businesses, our amazing cast and crew of volunteers – the Archers- have created a most valuable sense of friendship and community and our audiences have experienced an exhilarating and awe-inspiring performance. It is for these reasons we remain totally committed to Kynren and it is why our co-founder, philanthropist Jonathan Ruffer, has agreed to sponsor the costs to open in 2021 to protect Kynren for future generations.
We can therefore confirm our spectacular new Park and our award-winning production Kynren - an epic tale of England will return in 2021 and welcome visitors every Saturday from the 7 August to the 11 September.
As a valued ticketholder or voucherholder, we want to reassure you that your tickets and your vouchers are not lost, and we have thought into ways to provide you with maximum flexibility to reschedule your experience of Kynren and our new Park. Your tickets are being converted to a 24-month credit on your account for the full price you paid on tickets, food, parking and shuttle buses; we are including one free booking amendment should you require it. For details and a full list of FAQs on this credit, please click here.
Without you and your support we do not have an event, and we have been heartened and humbled by the many messages of encouragement we have received. We do however appreciate it’s a difficult time for everyone: if you are willing to, and able to accept our offer above, you will be supporting Kynren and our community through this very difficult time. If however this is not possible, please email [email protected] to request a refund by Monday, 14 September 2020. Please click here for details and refund FAQs.
We look forward to welcoming you as early as 2021 and in the meantime, please stay safe and look after each other.
The Kynren Team