We want your experience to be truly spectacular! For your benefit, the most common questions asked about the Park and Kynren are answered below.
If you cannot find the answer to your question, get in touch by using our easy to complete form and we will be pleased to offer further assistance.
Our closest offsite car parks are just under 1 mile from the Kynren site. To help us plan shuttle bus numbers and to make your visitor experience the best it can be, park & ride vouchers need to be purchased in advance, they cannot be bought on arrival. Once onsite, if you feel that the walk back may be to strenuous for you, you may buy a shuttle bus ticket from our Georgian Shop for £5.00 per passenger. Please note that guests that have pre-booked their shuttle bus transfers from our website or over the phone will be given priority to board the buses. Therefore, your waiting time may be longer if you choose this option however, we aim to board all passengers within 50 minutes of the end of the show.
Shuttle buses from all car parks run continuously to and from the drop off/pick up point on our site.
We kindly ask all our visitors to be at Ticket Check at least 45 minutes before the show starts. We would also advise that you reach your car park 60 minutes before the show start time.
The site always opens at least 5 1/2 hours before the show so you can enjoy our attractions.
Depending on demand there may be a wait for a bus, particularly at the end of the show when all visitors will be leaving at the same time. We do aim to board all bus passengers within 40 minutes of the end of the show.
None of the car parks have a height restrictions.
The same parking options and prices are available to motorcycles and cars in all of our car parks.
We have parking on site for Blue Badge permit holders. You may book a space online when you purchase your show tickets. Please note that the Tribune seating area is a 450 metre walk from the Blue Badge Car Park.
For our guests who are wheelchair users, we have a reserved area. Tickets for that area and for your parking will be available to book via our Box Office telephone line +44 (0)333 300 3028.
IMPORTANT: Cars parking in the Blue Badge car park will need to show our Parking Attendants their pre-booked parking voucher and a valid Blue Badge permit to gain entry to this car park.
If there is no availability in the Blue Badge Car Park and you prefer not to choose an alternative evening, we advise you purchase a Park and Ride ticket for Car Park H. Car Park H is a flat tarmacked car park and the shuttle bus pick up point is within the car park. The shuttle bus has space for one wheelchair and drops off at the Kynren site adjacent to the blue badge car park.
Yes, we operate a shuttle only service that runs from Bishop Auckland Bus Station to Kynren. You must purchase this at the time you book your ticket.
The pick up/drop off point is at: Bishop Auckland Bus Station, Bishop Auckland DL14 7QA
Shuttle buses start 15 minutes after car park opens and have regular services.
You’ll need to select Car Park C for your motorhome. You won’t be able to park overnight here.
We recommend that guest with disabilities that require a taxi to drop them off or pick them up should pre-book a space in our Blue Badge Car Park, as for security reasons, the site does not have a taxi waiting area. In order to book a space, guests should be a Blue Badge holder or meet the qualifying criteria for a Personal Assistant ticket. Guests who do not meet this criteria are recommended to book a Ride Only shuttle bus ticket from and to Bishop Auckland Bus Station in the town centre. There is a small car park next to the Bus Station where your taxi may drop off and collect you after the show. Please note that the distance from Bishop Auckland Bus Station to the Kynren site is just under 1 mile.
Guests who prefer to walk to site can also arrange a taxi drop off and collection at Car Park C. Please note the distance to site is just under 1 mile downhill on the way to Kynren and uphill on the way back.